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Centurion Helps The Berkshire Bank to Recover After 9/11 Disaster

Located three blocks from what has come to be known as Ground Zero in the financial district of New York City, The Berkshire Bank has its own story to tell regarding the events of 9/11. The Lower Manhattan branch of The Berkshire Bank houses central operations for all seven locations of the $541 million institution. When connectivity to that branch was lost, the bank went into disaster mode. Thankfully, The Berkshire Bank had a plan.

The bottom line, in Dan Kimchi's estimation, is that Centurion helped the bank to recover business operations. "By Friday, we were caught up and we resumed processing at our own operations center on Monday morning." In contrast, he points out, "Some banks were down for those three days and then took about two weeks to recover. Other banks never recover from a situation like this."

"I recommended to management that the Centurion solution would not only be more cost effective, but that the synergy between the software side and the recovery side would be advantageous." Dan Kimchi, Vice President of Technology and Operations, The Berkshire Bank